Application Restrictions
Open to both Internal and external
Job Type
Support Staff (CUPE)
Posting In effect from
4/9/2024
Closing Application Date
17/9/2024
Closing date for internal CUPE applicants
17/9/2024
Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.
Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants.
Full/Part Time
Full Time
Support Type
Ongoing
Anticipated Start Date
23/9/2024
Position End Date (If Applicable)
The Hours of work are subject to change depending upon departmental requirements
Schedule
The hours of work will be Monday to Friday, 7 hours a day, 8:30 am to 4:30 pm
Schedule Description
DUTIES
The Enrolment Services Officer provides information and customer service relating to prospective and current students, programs, policies, applications, admission, transfer credit, registration, records, general advising, and related activities through inbound and outbound contacts via multiple contact channels for TRU students seeking Campus and Open Learning programs and courses. This position is often the first point of contact in Enrolment Services and contributes to a strong, positive student experience by creatively responding to and resolving student issues, either through initial contact or working collaboratively with other TRU colleagues. This position works closely with, and has regular contact with, all areas and many levels of the institution.
MAJOR DUTIES & RESPONSIBILITIES
REPORTS TO Appropriate Associate Registrar or designate, depending on assigned service venue (Campus or Open Learning)
QUALIFICATIONS
EDUCATION:
EXPERIENCE:
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
WORKING CONDITIONS
The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.
Pay Band
$32.12 - $35.69 ( CUPE Grade 09 (90% - 100%) )
Salary rate
This Position is not subject to a 90% start rate for new Employees.
Location
Kamloops, BC CA (Primary)
# of Hires Needed
1
Organizational Unit
Thompson Rivers University -> Enrolment Services
Diversity and Inclusion Commitment:
Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.
NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website. External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.