Exams and Assessment Liaison (OL)

Application Restrictions

For Internal Candidates Only

Job Type

Support Staff (CUPE)

Posting In effect from

6/6/2024

Closing Application Date

19/9/2024

Closing date for internal CUPE applicants

19/9/2024

Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.

Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. Applications received after the "closing date for internal CUPE applicants" will be considered alongside external applicants.

Full/Part Time

Full Time

Support Type

Auxiliary (Over 4 Months)

Anticipated Start Date

1/10/2024

Position End Date (If Applicable)

28/2/2025

The Hours of work are subject to change depending upon departmental requirements

Schedule

The hours of work will be Monday to Friday, 7 hours a day, 8:00 am to 4:00 pm

Schedule Description

DUTIES

Working with the Exams Supervisor and Associate Director, Student Engagement and Experience, this position seeks to create a positive student experience related to final examinations, assessments, appeals and informal examination reviews. In doing this, the position is responsible for supporting the delivery of examinations in Open Learning via in-person and virtual options. The position works with various departments to support academic integrity concerns related to final examinations and assessments in Open Learning.

MAJOR DUTIES & RESPONSIBILITIES

Reviews examination applications from students to ensure they meet the standards and requirements required by TRU.

Working with the Exams Supervisor to establish approved examination schedules for Open Learning courses, where required.

Reviews possible exam centres within and outside British Columbia that may be used by students.

Coordinates exam centre activities which may include booking centres, assigning invigilators to each exam session, instructing invigilators on tasks, and ensuring TRU-OL standards are maintained.

Prepares and ships student and contract client examinations to, and from, examination centres, and ensures on time delivery utilizing appropriate security measures. This will include digital scanned delivery when possible.

Delivers examinations to TRU-OL Faculty Members.

Monitors and maintains inventory of exams.

Communicates with students via various mediums to deal with exam issues and general inquiries.

Coordinates and sets-up virtual exams for Open Learning courses.

Investigates and makes recommendations about academic integrity concerns related to OL courses Examinations and other assessments, as needed.

Works with Accessibility Services to ensure proper accommodations are established for students requiring support in assessments

REPORTS TO Exams Supervisor

QUALIFICATIONS

EDUCATION

Grade 12 and the completion of a 2 year diploma in the area of Office Administration/Administration Management/Education or a related area

EXPERIENCE

2 years experience including:

Supporting students at distance

Scheduling systems, logistics and inventory management

Using educational tools such as LMS and virtual proctoring systems

Investigating concerns related to academic integrity

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

Excellent communication, organizational skills and interpersonal skills

Ability to exercise independent judgment

Research and negotiation skills

Accurate keyboarding skills

Attention to detail and ability to set priorities and meet deadlines

Working knowledge of relational databases, Microsoft Office (primarily Excel and Word), Outlook or similar e-mail communication system

WORKING CONDITIONS

Sitting at a desk and computer for long periods of time

Contact with staff and customers

General office conditions

Ability to lift weights up to 10 kg

The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.

Pay Band

$27.90 - $31.00 ( CUPE Grade 06 (90% - 100%) )

Salary rate

Please Note: This position may be subject to a 90% salary for the first 560 hours of employment.

Location

Kamloops, BC CA (Primary)

# of Hires Needed

1

Organizational Unit

Thompson Rivers University -> Open Learning -> Program Delivery

Diversity and Inclusion Commitment:

Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website. External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.