Faculty Coordinator

Post Date : 04-Sep-2024 Close Date : 16-Sep-2024

Job Title: Faculty Coordinator

Reporting to: Head of Department or nominee

Location: Our Lady Lourdes Hospital, Drogheda, Co Louth

Contract type/duration: Maternity leave cover

Closing date for applications: Monday 16th of September 2024

RCSI is a community of academic, research, clinical and professional staff working collaboratively to lead the world to better health. Here, you will thrive in an innovative and inclusive atmosphere and your personal development and wellbeing will be supported. We invite you to join us to help deliver on our exciting mission “To educate, nurture and discover for the benefit of human health”. We seek candidates whose experience to date has prepared them to contribute to our commitment to the “Race Equality Action Plan 2021-2024” at RCSI. Our students come from all walks of life and so do we. We hire great people from a wide variety of backgrounds. This makes our university stronger and ensures we hire the best talent.

For each of the last six years, RCSI has been positioned in the Top 300 of universities worldwide in the Times Higher World University Rankings. We are proud that RCSI ranks fifth in the world for “Good Health and Well- being” in the Times Higher Education #SDG #SDG Impact Rankings 2024. This reflects our commitment to supporting people of all ages to live healthy lives and our work to promote the concepts of well-being and positive health. Our values of Respect, Collaboration, Scholarship and Innovation continue to unite and direct our purpose.

About the post:

This role will require the candidate to assist in the delivery of a wide range of academic support services to students and academic staff within the RCSI Professorial Unit based at Our Lady of Lourdes Hospital, Drogheda.

RCSI students rotate within the departments of Paediatrics, Obstetrics & Gynaecology, Medicine and Surgery throughout the academic year. Operational activities during the academic cycle include inducting students, organising, timetabling and booking teaching and clinical activities; facilities management and the administration of examinations.

The Unit administers the Our Lady of Lourdes Drogheda Intern programme which includes organising the induction and teaching programmes, the annual Intern prize night and their continuous assessments. The Unit also organises and manages various annual events.

We are looking for a highly motivated individual for the role of faculty coordinator in our Student, Academic and Regulatory Affairs team. The successful candidate will provide administrative support and manage queries for staff and students within the department. In order to provide effective and efficient services it is expected that the successful candidate be flexible in terms of onsite working and hours of work.

Job Responsibilities

Provide end to end administrative support within the department.

Provide end to end administrative support to ensure the core teaching programmes are successfully implemented.

Ensure student queries are handled accurately and in a timely manner, and that agreed service levels are achieved.

Provide administrative support to academic staff to enable high quality teaching and learning.

Provide administrative support that enables the successful delivery of all forms of examinations, courses, educational meetings and prize nights.

Assist in the set-up for tutorials and educational seminars within the building.

Assist in the updating and maintenance of department records.

Respond to queries and deal with these in a professional and courteous manner.

Develop strong working relationships with students and internal stakeholders.

Ensure accuracy and consistency of all administrative process.

Be flexible and responsive to the needs of staff and students.

Knowledge & Experience – (Essential):

Excellent communication skills (written and oral) and reporting capability.

Excellent IT Skills, including a high level of proficiency with the Microsoft Office Suite.

Ability to build and sustain internal and external networks and partnerships.

Good organisational skills and the ability to demonstrate initiative.

Professional integrity and competency in dealing with highly confidential and sensitive materials.

Customer focused, responding effectively to changing customer needs and circumstances.

High level of accuracy and attention to detail.

Ability to manage tasks and achieve project objectives within deadlines.

Problem-solving: solving every-day student and staff issues by quickly identifying possible corrective measures and recommending the best solution.

Strong interpersonal skills.

Effectively communicate own ideas and recommendations.

Ability to work collaboratively with others to maximise individual and team effectiveness in order to achieve required service levels.

Knowledge & Experience – (Desirable):

Previous experience working in a third level or educational setting.

Previous experience working with teaching tools (Moodle, Blackboard Collaborate).

We are all too aware that imposter syndrome and the confidence gap can sometimes stop fantastic candidates putting themselves forward, so please do submit an application — we'd love to hear from you.

Employee Benefits

RCSI make sure you have the resources you need to thrive by offering a wide range of benefits in areas including time away, finance, community, health, and well-being and insuring your financial future. Below are some additional benefits available to you as an RCSI employee:

Minimum of 20 days annual leave, plus an additional 6.5 Privilege days

Flexible/hybrid working options for colleagues across many roles

Additional leave options incl. paid maternity leave, paternity/parental leave, study leave

7% Employer pension contribution

Onsite gym €10 per/mth incl. classes and PT sessions

Childcare support 20% discount at Giraffe

Free eye test and annual flu vaccination

TaxSaver commuter tickets and Bike to Work schemes

A site sustainability team focusing on the environmental initiatives; Green Campus Initiative '

Competitively priced café and restaurant

Equality, Diversity & Inclusion forums, and network groups

Employee assistance programme with Spectrum Life

Learning and Development training programmes incl. LinkedIn Learning for career progression

Discounted services incl. GP visits, 10% off dental, staff parking, mobile tariffs, Group Scheme discount on numerous brands

Sports and social club incl. yoga, Pilates, fitness classes, Zumba, running club, social evenings, Summer BBQ

Application Process

Please apply online with your CV and Cover Letter. Please note that we do not accept CVs directly.