Hospitality Supervisor (KW12026)

Job title Hospitality Supervisor

Department Hospitality Operations

Salary £24,533 per annum

You will receive a market supplement to bring your pay up to the equivalent rate of pay for spine point 15 on the University pay scale.

Grade Grade 4

Contract Type Full Time, Open Ended

Placed on Tuesday 03 September 2024

Closing date Tuesday 17 September 2024

Interview date To be confirmed

Reference KW12026

Special Conditions A variable shift pattern, working 5 days out of 7

Applicant Visa Guidance Skilled Worker visa: guidance for applicants (bath.ac.uk)

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About the role

This role is eligible for theCampus Services New Starter Bonus (£1,000) and Campus Services Refer a Friend bonus.

We have a vacancy for a Hospitality Supervisor. As Hospitality Supervisor you will supervise and work as part of a team to ensure that the customer experience is optimised and high standards are maintained. Duties include: training team members, rota management, adhering to financial regulations and health and safety/food hygiene standards, opening and closing shifts, setting up and providing a first class service for catering events and functions.

The role will be supported by junior staff who you will supervise and guide as well as by on-site managers who will promote your own personal development and growth. Full role details are included in the job description.

The successful candidate will have experience of supervising and excellent standards of customer service in a customer focused environment. You will have experience in providing team members with operational training. You will have knowledge of relevant health and safety regulations, licensing laws and work well as part of a team. You will need to demonstrate the ability to remain calm under pressure, as it can be extremely busy over peak periods.

Campus Services New Starter bonus. In addition to the great benefits Campus Services' offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months' probation. Please note this bonus is pro rata for part time roles.

This role is also eligible for the Campus Services Refer a Friend bonus. If a University staff member has ‘referred' you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral' when answering the question ‘Where did you learn of this job?' and email [email protected] the name of the person who referred you.

Both bonuses are subject to terms and conditions.

What we can offer you:

Find out more about our benefits.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.