Job reference
B0584
Date posted
10/01/2025
Application closing date
22/01/2025
Location
Plymouth
Salary
£23,581 per annum - Grade 2
Contract Type
Full-Time, Fixed-Term
Contractual hours
37
Job category/type
Professional/Support Services
Attachments
B0584 Job Description.pdf
Receptionist (Administrative Assistant)
Description
About the role
Join our dynamic team at the University of Plymouth's Faculty of Health, where you can play a vital role in supporting our mission to address today's most pressing healthcare challenges. As part of the Peninsula Medical School, one of England's top medical schools, you'll have the opportunity to contribute to the development of future healthcare professionals in a progressive and cutting-edge environment.
Your work pattern will be 8.30am - 4.30pm Monday-Thursday and 8.30am - 4.00pm on Friday, which are the office opening hours. As our receptionist, you'll be responsible for greeting visitors and providing assistance in person, over the phone, and via email. You'll efficiently manage incoming and outgoing correspondence, including sorting emails and promptly responding to inquiries. Additionally, you'll handle scheduling appointments and meetings. Assisting with data entry and record-keeping when needed will contribute to the seamless functioning of our office. Furthermore, you'll support the administrative team by tackling ad-hoc tasks and projects with enthusiasm and efficiency.
We're looking for candidates with previous experience in a receptionist or administrative assistant role, although it's not mandatory. Excellent communication skills paired with a friendly and professional demeanor are essential to the success in this position. Strong organisational abilities, coupled with the capacity to multitask and prioritise effectively are key. Proficiency in the Microsoft Office suite, including Word, Excel, and Outlook, are required. You should be comfortable working both independently with minimal supervision and collaboratively as part of a team. Flexibility to adapt to changing priorities and thrive in a fast-paced environment will be key attributes for this role.
You will have experience operating effectively as a member of an administrative team within a customer service environment. A flexible and resilient attitude in an ever changing environment will be vital, alongside organisation skills, excellent IT skills (including spreadsheets and databases), the ability to proactively identify and seek resolutions to problems, and ability to work within tight deadlines. Good communication skills, team-work and data reporting are essential.
Experience working in a medical or education function/environment (or equivalent) would be desirable.
You will be based at the student-facing Faculty Office in Portland Square, Main Campus although occasionally travel to other sites (primarily the University North Campus) may be required.
For an informal discussion to find out more about the role then please contact Pete Easton and Jessica Tucker by email at [email protected]
For more information on Peninsula Medical School please visit our dedicated webpage at https: // www. plymouth.ac.uk/schools
We regret that there is no opportunity to work from home in this position.
For more information about the job and the person specification, please refer to the job description.
About us
The Faculty of Health holds four Silver Athena Swan awards, which recognise our commitment to supporting gender equality within higher education.
Application Process
Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.
Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.
Interviews are expected to take please week commencing Monday 3 February 2025, you will be notified whether you have been shortlisted or not.
Our Offer
When joining us, you will receive:
A summary of our comprehensive benefits can be viewed here.
Additional Information
The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.
We particularly welcome applicants from under-represented communities at the University of Plymouth, such as people with disabilities, ethnically diverse and LGBT