Job Reference: 1258656
Are you passionate about enhancing digital experiences for students? Curtin
University is looking for a talented UX Analyst to join our Student Experience
team.
Your new role
In this role, you'll help improve how we serve our students through our
digital channels, including our student portal and various web and mobile
applications.
What You'll Do:
Collaborate with Developers : Work closely with our in-house
development team throughout all phases of the application development
cycle to ensure continuous improvement and engagement.
Drive Excellence : Provide expert advice on best practices for User
Experience and the development of digital services across the University.
Optimise Processes: Engage with cross-functional teams to streamline
business processes and digital services, defining, achieving, and
measuring desired outcomes.
Create Actionable Insights: Translate business needs into clear and
effective user stories, guiding the development pipeline.
Innovate Solutions : Apply creative problem-solving and critical
thinking to ensure our digital solutions provide maximum value and are
highly valued by users.
Gather User Insights : Use qualitative and quantitative methods, such
as surveys, focus groups, and guerrilla testing, to gather valuable user
insights.
Produce UX Artefacts : Develop high-quality UX deliverables, including
user journeys, wireframes, concept sketches, and prototypes.
Support Data-Driven Decisions: Analyse data to uncover opportunities
for improvement and innovation.
Workshop Facilitation: Lead and facilitate engaging workshops,
including brainstorming, ideation, and service design sessions, to drive
collaborative problem-solving and innovative solutions.
What We're Looking For:
Relevant Background : A degree or substantial experience in digital
user experience, application development, or customer service support.
Prioritisation Skills: Ability to autonomously manage and prioritise
responsibilities in a cross-functional role.
Communication Expertise: Exceptional interpersonal, written, and
verbal communication skills to convey complex concepts clearly.
Relationship Building : Proven ability to build effective
relationships with a diverse range of stakeholders, managing complex and
sensitive issues with diplomacy.
Analytical Thinking : Strong analytical and critical thinking skills
to address and resolve strategic problems.
Agile and Lean Development : Knowledge of agile project management
principles and experience with lean development methodologies.
Design Thinking: Understanding of Design Thinking methodology for
problem definition and requirements gathering.
Testing and Quality Assurance : Experience in or knowledge of digital
application testing and quality assurance.
Content Development : Experience or knowledge in information design
and content development for digital platforms.
As this is a continuing (permanent) role, you will require permanent work
rights in Australia to be considered.
Ready to make a difference in our students' digital experience? Apply now and
join our team at Curtin University!
About us
The Engagement and Student Experience team curate a range of digital platforms
and content delivery that support a personalised and connected student
experience. The three sub-teams, Digital Engagement, User Experience and
Performance and Insights, work together to provide specialist support and
advice across the Student Experience portfolio and wider university.
We have a collaborative and solutions-focused team culture, which supports our
flexible hybrid-working environment. Our work is fast-paced, enabling us to
quickly see the positive impact we have on the student experience on a daily
basis. Working alongside team members from diverse backgrounds, we encourage
opportunities to learn and grow from each other.
Why Choose Curtin?
Our staff are an energetic, dedicated team of academics and professionals
working together to provide Australia and the world with quality graduates and
innovative research. Curtin is a friendly place where integrity, respect for
one another, courage, excellence, and impact are a part of everyday life. Our
vibrant Bentley campus includes a gym, childcare, medical centre, art gallery,
hotel, endless food options including a supermarket, beautiful gardens, end-
of-trip facilities, accessible parking, and excellent public transport
connections.
Rewards Beyond Salary : Enjoy the perks of a generous superannuation
contribution (17%) and customisable salary packaging benefits through
Paywise; as well as Hotel and Health Insurance discounts.
Time Well-Spent : Experience the added value of 17.5% Leave Loading,
with the option to be paid out or taken as additional leave. Benefit from
Parental Leave (26 weeks for the primary caregiver), Annual Leave (20
days), Personal Leave (14 days), Curtin University Leave (2 days),
Study Leave, and Community Service Leave. Plus, access to Long Service
Leave after 7 years of continuous service (65 days/13-week entitlement
for full-time staff).
Recognition for Prior Service : Curtin recognises prior service for
long service leave purposes. New Curtin employees may be eligible if
they have worked for an Australian University, public service or other
recognised institution.
Health and Wellness : Our on-campus Medical Centre prioritises Curtin
staff and students. Join Curtin's Healthy Lifestyle Program, with up to 2
hours per week of paid time off to engage in University-approved healthy
lifestyle activities. Explore Curtin's wellbeing locations at
https: // tinyurl.com/mtyf3vad
For more information about our university visit www. curtin.edu.au
Join us!
Please provide a cover letter addressing the selection criteria in the advert,
and your CV to allow us to assess your suitability for this role.
Applications close: 23 September 2024, 5pm AWST
Applicants should note that prior to appointment, any offer of employment is
subject to completion of National Police Records checks, and background,
integrity, and reference checks to Curtin's satisfaction. At Curtin, we are
committed to being a Child Safe organisation and this position may also
require you to have a current Working With Children Check.
If you have any queries in relation to this opportunity or the application
process, please contact our careers team on [email protected] or 08
9266 9000 (option 3,1), quoting the reference number.
Disclaimer
Curtin reserves the right at its sole discretion to withdraw from the
recruitment process, not to make an appointment, or to appoint by invitation,
at any time. We reserve the right to remove the advert earlier than the date
on the advert.
