Post Title: Administrator
SBU/Department: Office of the Vice Chancellor (OVC) / Centre for Access, Learning and Student Success (CLASS)
FTE: 1FTE (Working 37 hours a week)
Duration of Contract: Permanent
Salary: UH5 £28,081pa with potential to progress to £31,387 pa by annual increments on achieving designated skills and experience
Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year
Location: Bishops Square, Hatfield
This is an exciting opportunity to join the Herts Academic Skills (HAS) team within the University of Hertfordshire's Centre for Learning, Access and Student Success.
This post sits within the Retention Team, which is a new team which will play a key role in ensuring that all University of Hertfordshire students are able to access the support required for progression to the next level; of their education, achieve their potential, and complete their degree programmes.
Main duties and responsibilities
The role holder will undertake a range of administrative duties to support primarily the Retention Team Coordinator, but also the wider Herts Academic Skills subteam, and CLASS where required. These tasks will include, but not be restricted to, delivering a high level of customer service, and communicating clearly and effectively with a range of teams and individuals across the University. The role holder will also support the Retention Team Coordinator in collating and processing data related to student retention, and maintain an effective filing and storage system for communications and data, complying with University GDPR policies and regulations.
Skills and experience required
You will have good IT skills, including the use of MS Excel, Outlook, Powerpoint. You will be able to demonstrate good customer service, attention to detail, and the ability to work under pressure. You will be able to collect and process complex data and deal with sensitive information with strict confidentiality.
Qualifications required
You will be educated to A Level (or equivalent), or have proven equivalent professional work experience
Please view the appendix job description and person specification for a full list of the duties and essential criteria.
We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.
Contact Details/Informal Enquiries: Stephanie Dixon, Business Manager (CLASS) [email protected]
Closing Date : 3rd November 2024
Interview Date : W/c 18th November 2024
Reference Number: 061595
Date advert placed: 10 October 2024
Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts