Office of the Vice President (Advancement and Community Engagement)
Full-time (100%), permanent position with a high performing,
collaborative team
Base salary will be in the range $89,861.38 - $96,402.32 + 17%
Superannuation (HEW Level 6)
Based at our St Lucia Campus
About This Opportunity
The Alumni Engagement Coordinator is a key staff member in the Central
Advancement team and is responsible for planning and delivering a
comprehensive outreach and engagement program that involves a range of
targeted events, communications and marketing initiatives, which vary in size
and complexity. Working as a valued member of a proactive and
multidisciplinary team, you will be a first point of contact for internal and
external stakeholders in all matters relating to alumni engagement and will
strategically engage with stakeholders to provide tangible benefits to alumni
and other key stakeholders, including students, academic and professional
staff.
Key responsibilities will include:
Engagement Initiatives
Under the broad direction of the Manager, co-ordinate high impact and
sustainable alumni engagement initiatives designed to engage with UQ's
340,000 alumni. This will involve close liaison with university leadership
and relevant advancement, academic and professional staff across the
university.
Provide support to Faculties and Units wishing to organise alumni
initiatives. This includes acting as the primary point of contact and
providing advice to senior staff regarding alumni event protocols and
management.
Manage senior relationships with a diverse range of internal executives
and external constituents, and develop and exercise an intimate knowledge
of the University's target audiences.
Represent Advancement leadership at appropriate functions; liaise with,
and host if appropriate, external presenters and guests.
Ensure appropriate and timely advertising and promotion of engagement
initiatives through all relevant channels, e.g. websites, print and email
invitations, newsletters, staff news, external websites, social media etc.
Liaise with external suppliers to negotiate the best outcome for all
aspects of the events including venue hire, catering, photography, audio
visual requirements etc.
Prepare all event briefing material, such as event proposals, running
sheets, briefing notes and guest lists under the guidance of the Manager
and ensure these are appropriately circulated in a timely manner.
Liaise with advancement team around pre- and post-event communications to
ensure strategic objectives for each initiative are met, opportunity for
engagement is maximised and maximum impact is achieved.
Develop systems to track, evaluate and improve engagement initiatives:
produce event status and evaluation reports; develop and implement
appropriate event survey mechanisms; monitor the quality of event
presenters and suppliers; measure the success of events through indicators
such as event attendance surveys and new/repeat attendance figures.
Liaise with faculty alumni staff to ensure that goals and objectives of
alumni relations engagement is aligned across the university.
Collaborate with the Annual Giving team and Faculties to develop
giving/fundraising initiatives as a part of programming that supports and
develops the donor base.
Communications
Ensure that event and program messaging and branding aligns with the
strategic goals of advancement and the university.
Liaise with marketing and communications staff to provide up-to-date
content (e.g. alumni profiles, bios, photos) for relevant channels as
needed for advancement marketing purposes.
Coordinate internal communication about alumni and community engagement
activities and outcomes to advancement staff across the university,
including providing any written reports for publications.
General
Provide support for other areas of work within the Advancement team during
times of peak activity if required.
Ensure that the central team presents a relevant, consistent and
integrated message and brand to stakeholders – external and internal – by
adhering to University policy and style guides.
Maintain regular contact with the staff in faculties and institutes in
relation to alumni engagement initiatives.
Finance and Reporting
Assist the Manager in the preparation of an annual budget, end of year
report and planning for alumni engagement initiatives, making
recommendations on priorities and expenditure.
Prepare a comprehensive budget and report for each initiative, and ensure
all documents and data relating to each event are appropriately recorded
on the shared drive.
Ensure that data and records are updated with accuracy and in a timely
manner.
Travel and Out of Hours Work
Some event-related travel may be required from time to time.
The Alumni Engagement Coordinator will be required to work after hours
from time to time and may be required to work on weekends.
About Advancement and Community Engagement
Throughout its history, The University of Queensland has benefited from the
support of its alumni and community through engagement, volunteering and
gifts. We are committed to positioning UQ as a worthy destination for
philanthropy, ensuring future generations have access to educational
opportunity and that we continue to deliver world leading research and
innovation.
Equally, our focus is on building strong relationships with more than 340,000
alumni worldwide, as Change Makers. Together we create opportunities to share
knowledge, skills, ideas and provide mentoring and peer coaching
opportunities, that provide lifelong beneficial partnerships.
To learn more about philanthropy at UQ visit https: // giving.uq.edu.au
To learn more about Advancement's alumni engagement activities, visit
https: // alumni.uq.edu.au/
About UQ
As part of the UQ community, you will have the opportunity to work alongside
the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff
cohort, you will be actively involved in working towards our vision of a
better world. By supporting the academic endeavour across teaching, research,
and the student life, you will have the opportunity to contribute to
activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions
are valued and a range of benefits and rewards are available, such as:
26 weeks paid parental leave or 14 weeks paid primary caregiver leave
17% superannuation contributions
17.5% annual leave loading
Access to flexible working arrangements including hybrid working options,
flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu
vaccinations, discounted health insurance, and access to our Employee
Assistance Program for staff and their immediate family
UQ Study for Staff
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
About You
A tertiary qualification with subsequent relevant experience, or extensive
work experience/specialist expertise in community engagement, events
management and/or communications.
Highly effective organisational and planning skills including excellent
attention to detail and accuracy, the ability to use initiative,
prioritise own workload, solve problems and meet strict deadlines.
A sound understanding of basic fundraising and alumni relations
principles, and appreciation of the role that engagement and stewardship
of donors and volunteers has within fundraising strategies.
An understanding of marketing and communications principles as well as an
appreciation for sound policies around accurate data evaluation, tracking,
and accuracy.
Demonstrated ability to manage high quality events and activities within
designated budgets. Experience in events management is essential.
Demonstrated experience working successfully with a range of stakeholders
from a variety of cultural backgrounds in a service delivery environment.
Experience in alumni relations will be highly regarded.
Proficiency in the use of a wide range of computer applications. Knowledge
and use of databases or CRM systems. Experience using the Raiser's Edge
database would be an advantage.
Knowledge of the preparation and monitoring of budgets and processing
financial transactions in a large to medium sized organisation, or the
demonstrated ability to rapidly acquire such knowledge.
Must have a positive attitude and display emotional intelligence and
maturity, with outstanding interpersonal and communication skills,
confidentiality and negotiation skills.
A flexible approach and ability to adapt to changing circumstances
Experience in a tertiary environment is highly desirable.
The successful candidate may be required to complete a number of pre-
employment checks, including: right to work in Australia, criminal check,
education check etc.
Questions?
For more information about this opportunity, please contact Emma Dawson,
Manager, International Alumni Engagement via [email protected]
For application queries, please contact [email protected] stating the job
reference number (below) in the subject line.
Want to Apply?
All applicants must upload the following documents in order for your
application to be considered:
Cover letter summarising how your background aligns to the ‘About You'
section
Resume
Other Information
UQ is committed to a fair, equitable and inclusive selection process, which
recognises that some applicants may face additional barriers and challenges
which have impacted and/or continue to impact their career trajectory.
Candidates who don't meet all criteria are encouraged to apply and demonstrate
their potential. The selection panel considers both potential and performance
relative to opportunities when assessing suitability for the role.
We know one of our strengths as an institution lies in our diverse colleagues.
We're dedicated to equity, diversity, and inclusion, fostering an environment
that mirrors our wider community. We're committed to attracting, retaining,
and promoting diverse talent. Reach out to [email protected] for accessibility
support or adjustments.
Applications close 29 September 2024 at 11.00pm AEST (R-41149). Please
note that interviews have been tentatively scheduled for early October.
