Apprentice Business Administrator

University of Oxford
November 11, 2024
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Apprentice Business Administrator

IT Services, 13 Banbury Road, Oxford 25331 per annum

Apprentice Business Administrator – Digital Capabilities Team, IT Services

Are you looking for an exciting opportunity to develop your skills while working in a dynamic and supportive environment? The Digital Capabilities Team at the University of Oxford is recruiting for a new apprentice Business Administrator. This is a fantastic chance to kickstart your career, providing essential administrative support to a team dedicated to enhancing digital skills for staff, students, and researchers across the University.

About the Role

  • As an Apprentice Business Administrator, you will play a crucial role in ensuring the smooth operation of the Digital Capabilities Team, which includes both the Digital Skills Team and the Digital Capability Operations Team. You'll gain experience in a wide range of administrative tasks, from handling enquiries and managing course information to supporting training services and maintaining financial records.
  • Your work will help to promote and deliver the University's digital skills programme, and you'll have the chance to develop valuable skills in customer service, IT support, and administration.
  • This role is based in the Thames Suite on Banbury Road, offering you a central location and the opportunity to work with a friendly, collaborative team.
  • What You Will Do

    Full training will be provided as part of the apprenticeship:

  • Provide excellent customer service, acting as the first point of contact for enquiries.
  • Assist in organizing courses, including taking registers and updating course management systems.
  • Support financial processes by raising purchase orders and monitoring payments.
  • Ensure all teaching rooms, equipment, and software are ready for use, and provide IT/AV support for live sessions.
  • Help to record and edit digital training sessions.
  • Maintain and audit inventories of licenses and equipment.
  • Who We're Looking For

  • We're seeking motivated individuals who are keen to learn and develop their skills. You don't need to have previous experience—just a willingness to take on new challenges and a passion for supporting others.
  • Essential Skills:

  • GCSE-level literacy and numeracy skills (or equivalent).
  • Good communication skills, both written and spoken.
  • Excellent attention to detail and organizational abilities.
  • Proficiency with Office365, including Excel, Word, and Outlook.
  • A proactive approach to problem-solving and working independently.
  • Desirable Skills:

  • An interest in IT and technology.
  • What We Offer

    As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

  • An excellent contributory pension scheme
  • 38 days annual leave- Including Bank holidays and fixed closure days.
  • A comprehensive range of childcare services
  • Family leave schemes
  • Cycle loan scheme
  • Discounted bus travel and Season Ticket travel loans
  • Membership to a variety of social and sports clubs
  • This role also offers the opportunity for occasional hybrid working

    This apprenticeship offers full training, allowing you to build valuable skills while working towards a qualification. If you're ready to make a difference and gain hands-on experience in a professional environment, we encourage you to apply!

    Application Process

    As part of the recruitment process, shortlisted candidates will be contacted directly by the Apprenticeship Training Provider and will be required to complete initial assessments in English and maths, provide an up-to-date CV and book onto a short eligibility assessment telephone call where you can also find out more about the apprenticeship and ask any questions you may have. By applying for this vacancy, you are giving the Training Provider permission to undertake a Learner Record Service check on your previous qualifications. The Training Provider for this apprenticeship is Abingdon & Witney College - the contact there is Jane Phipps - [email protected]

    Please note: The only way to apply for this position is to apply via the GOV.UK apprenticeships site- please click here

    The closing date for applications is midnight on Monday 11 November 2024.

    Interviews will take place on the week commencing 25 November 2024 and will be held face-to-face in Central Oxford.

    Join Us We are committed to creating an inclusive and diverse workplace where everyone can thrive. This is an excellent opportunity for individuals from all backgrounds to grow their career in administration and digital support.

    Contact Person : Alex Purbrick Vacancy ID : 176079 Contact Phone : Closing Date & Time : 11-Nov-2024 12:00 Contact Email : [email protected]

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