Application Restrictions
Open to both Internal and external
Job Type
Support Staff (CUPE)
Posting In effect from
20/11/2024
Closing Application Date
4/12/2024
Closing date for internal CUPE applicants
4/12/2024
Applications will be reviewed commencing the “closing date for internal CUPE
applicants” and may continue until the position is filled.
Internal CUPE applicants must submit their application by 4pm on the
“closing date for internal CUPE applicants” for their Seniority to be
recognized. Applications received after the "closing date for internal CUPE
applicants" will be considered alongside external applicants.
Full/Part Time
Full Time
Support Type
Auxiliary (Over 4 Months)
Anticipated Start Date
9/12/2024
Position End Date (If Applicable)
21/11/2025
The Hours of work are subject to change depending upon departmental
requirements
Schedule
The hours of work will be Monday to Friday, 7 hours a day, 8:00 am to 4:00 pm
Schedule Description
DUTIES
Reporting to the Manager, Indigenous Student Development the Ctseném7ew'sem
(Guide), is responsible for the coordination of student success and
retention programming, resources and engagement opportunities. This position
provides strategies, referrals, and technologies to support on campus and
online Indigenous student development and academic success. The Ctseném7ew'sem
(Guide) will partner with departments, faculties and divisions across TRU to
provide proactive assistance to support Indigenous student academic engagement
and retention. Special project work to support student success and retention,
as assigned by the Manager is an important part of the position. The incumbent
is accountable to coordinate projects to completion.
MAJOR DUTIES & RESPONSIBILITIES
Researches and reviews retention and success programming for Indigenous students and identifies opportunities to align programming with the student life-cycle, department goals and TRU's mission, vision, and values.
Provides leadership to plan, coordinate, implement and evaluate academic and cultural programming for all Indigenous students including on-campus and online.
Develops information, tools, resources or other needs for all Indigenous students.
Supports campus programming and services in Cplúl'kw'ten including virtual and after-hours offerings.
Manages and monitors learning management systems for reporting students of concern including collecting and reviewing information to coordinate and develop individual case management procedures.
Consults and debriefs with faculty, staff and administration, working closely with all relevant departments within Student Development, Open Learning, Indigenous Education, and across TRU.
Executes referrals and warm handoffs to ensure seamless triaging and service excellence.
Coaches, advises, and supports students on appropriate study strategies, available resources and funding, and policies.
Supports and connects with students through multiple channels and methods including email, chat, virtual, in person, and over the phone.
Designs, organizes, and facilitates presentations, orientations, and workshops related to student academic development for all Indigenous students including on campus and online.
Leads and collaborates to coordinate academic and cultural activities and events, in person and online, that promote student learning and enhance student success and sense of belonging.
Connects with Indigenous communities and builds partnerships to support student success.
Coordinates, prepares and maintains documentation, records and reports to identify current trends and provide evidence-based recommendations to improve programming and increase student success.
Seeks out opportunities to contribute to relevant committees and working groups that initiate and build student academic engagement and success.
Maintains currency in Indigenous student development theory and practice and engages in professional development opportunities.
Contributes to the Indigenous Student Development team with energy, positivity, and collegiality.
REPORTS TO
Manager, Indigenous Student Development
QUALIFICATIONS
EDUCATION:
Bachelor's degree in education or related field
EXPERIENCE:
Three years' experience working with post-secondary students, including:
Experience working with educational technology tools and systems including CRM, LMS, Microsoft suite, virtual meeting software, and various databases
Experience working with Indigenous students/clients both face-to-face and online
Experience with one-to-one academic coaching or learning strategies
Experience with case management
Experience leading events, webinars, orientations or other synchronous engagement opportunities
SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB
Demonstrated knowledge of Secwépemc, St'át'imc, Nlaka'pamux, Tŝilhqot'in,
Dakelh, and Syilx cultures
Demonstrated knowledge of Indigenous relationships and rural community
needs at a provincial level, in supporting students who study remotely
Knowledge of Crown-Indigenous Relations and Northern Affairs (CIRNA)
Canada funding policies
Demonstrated knowledge of various Band education policies
Demonstrated knowledge of Indigenous community organizations
Demonstrated knowledge of Indigenous community organization funding
policies
Demonstrated ability to navigate multiple online platforms
Understanding of academic supports, learning strategies and transition
initiatives
Ability to establish priorities, organize, schedule and report out in a
timely manner
Ability to collaborate, problem solve and develop relationships
Proven ability to manage and coordinate multiple tasks
Demonstrated ability to work with sensitive, confidential, personal
information
Demonstrated ability to interpret and apply policies
Proven ability to use judgement and to assess and coach students
effectively and discreetly
Ability to work within and assist others in navigating through complex
systems
Excellent interpersonal and communications skills
Ability to plan, develop and execute events and activities in a variety of
settings
Ability to review, evaluate and report on programming and activities
Demonstrated ability and commitment to serving diverse students in a
variety of settings
WORKING CONDITIONS
Hours of work may include evenings to meet the needs of designated student
populations
Off-campus travel may be required
General office conditions
Sitting at a desk or computer for extended periods of time
The salary for the above position is determined by the Collective Agreement
with the Canadian Union of Public Employees, Local 4879, as it presently
exists.
Pay Band
$30.68 - $34.09 ( CUPE Grade 08 (90% - 100%) )
Salary rate
Please Note: This position may be subject to a 90% salary for the first 560
hours of employment.
Location
Kamloops, BC CA (Primary)
# of Hires Needed
1
Organizational Unit
Thompson Rivers University -> Faculty of Student Development -> Indigenous
Student Development
Diversity and Inclusion Commitment:
Thompson Rivers University is strongly committed to hiring based on merit with
a focus on fostering diversity of thought within our community. We welcome
those who would contribute to the further diversification of our staff, our
faculty and its scholarship including, but not limited to, women, Indigenous,
Black and People of Colour, persons with disabilities and persons of any
sexual orientation or gender identity. Please note that all qualified
candidates are encouraged to apply, however applications from Canadians and
permanent residents will be given priority.
NOTE: To learn more about Thompson Rivers University or living in Kamloops
or Williams Lake please visit our Careers website. External Candidates invited
to interview will be required to bring a copy of their transcripts to the
interview.
