Desktop Support IT Technician (CH12018)

Job title Desktop Support IT Technician

Department Digital, Data & Technology Group

Salary Starting from £25,138, rising to £28,759

Grade Grade 5

Contract Type Full Time, Open Ended

Placed on Thursday 05 September 2024

Closing date Sunday 22 September 2024

Interview date To be confirmed

Reference CH12018

Applicant Visa Guidance Skilled Worker visa: guidance for applicants (bath.ac.uk)

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This is a great opportunity for you to develop your IT career, if you have a background in or a passion for technology, we'd love to hear from you.

You'd be joining our small, experienced standard support team in either a 1st or 2nd line support role working in a fast-paced environment where you will gain experience and exposure to a variety of challenges and problems that will build your expertise.

This team provides initial triage of all tickets/support requests received by DDaT Service Desk.

This team provides 1st line support for all standard use of equipment, software and services supported by DDaT and this may be done:

This role is offered on a full time (36.5 hours per week) permanent basis.

For an informal discussion about this role, please contact Sherilyn Elmes, Principal Service Manager (Standard Support) on [email protected] or Tim Jones, Service Manager (Standard Support) on Tim Jones [email protected]

Find out more about our benefits.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

please note the job title Desktop Support IT Technician is for advertising purposes only. Your job title if successful in this position will be Service Analyst (1st Line).

We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.