Digital Services Officer

Central Queensland University
November 13, 2024
Contact:N/A
Offerd Salary:$107,321 to $115,586
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Digital Services Officer

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Date: 30 Oct 2024

Job Location: Cairns, QLD, AU

Company: Central Queensland University

About this Opportunity
  • Continuing, Full Time
  • Digital Services Directorate
  • CQUniversity Cairns
  • Higher Education Worker Level 6
  • Total Remuneration $107,321 to $115,586 pa (including salary of $90,688 to $97,672 plus 17% superannuation and leave loading)
  • Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

    Working at CQUniversity

    The Digital Services Directorate is responsible for information and communications technology (ICT) and library services for CQUniversity campuses. As Digital Services Officer, you will play a pivotal role in shaping the future of our campus technology infrastructure. Your primary objective will be to coordinate the installation and maintenance of ICT and audio-visual equipment, manage complex projects, and provide exceptional customer service to our diverse university community.

    We are looking for a proactive, detail-oriented professional with significant technical experience and expertise in using ICT systems and services. You will confidently resolve technical issues, oversee equipment deployment, and support learning spaces, adhering to university guidelines, and consistently upholding a high standard of service.

    At CQUniversity, you will be part of a vibrant team committed to excellence in higher education and student success. This role offers an opportunity to make a meaningful impact on the lives of students and the success of the organisation, all within a supportive and collaborative work environment.

    Be Rewarded
  • 6 weeks annual leave
  • Generous carers, maternity and paternity leave
  • 17% superannuation (with the choice of joining an award-winning superfund)
  • Flexible and inclusive work / life balance
  • Fantastic staff professional / career development opportunities
  • Access to an Employee Assistance Program
  • Position Requirements
  • A relevant degree with at least 2 years of post-degree relevant experience, or an equivalent combination of relevant experience and/or education/training.
  • Proven skills in supporting ICT systems and services, including video conferencing, audio-visual technology, office productivity software, and university sector operating systems (e.g. Microsoft and Macintosh).
  • Ability to liaise, advise, influence, and negotiate with clients from diverse backgrounds.
  • Experience working independently and collaboratively on projects, resolving complex customer problems.
  • Excellent customer service skills and communication abilities, both oral and written, with a focus on simplifying technical information.
  • Position Description

    For further information about this position, please refer to the Position Description.

    Apply today for a career that changes lives

    Applications Close: 11:59pm, Wednesday, 13 November 2024

    Job Requisition ID: 5274

    Contact Details:

    Brett Shackleton

    (07) 4930 9938

    [email protected]

    When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

    CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity's domestic and international student graduates with post-study work rights are encouraged to apply.

    Apply now »

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