Job Purpose
The purpose of the role is to provide effective and efficient administrative support for the CDT Directors and Coordinator of the DiveIn Centre for Doctoral Training (CDT) and the College of Science and Engineering Doctoral Training Hub (DT Hub), contributing to the enhancement of the student experience and ensuring the delivery of the DiveIn goals and vision.
DiveIn is an exciting and forward-looking newly funded EPSRC CDT that innovates delivery by focusing on interdisciplinary research by diverse teams across the College of Science and Engineering. See https: // www. divein.org.uk for more information.
The administrator will benefit from being part of the Doctoral Training Hub (DT Hub). The DT Hub manages multiple CDTs and other funded cohort postgraduate programmes across the College of Science and Engineering. The DT Hub provides an innovative student and academic focused service providing end- to-end management and administration. The DT Hub offers a flexible hybrid working model.
Reports to: The Deputy Doctoral Training Hub Manager (Line Manager) and works closely with the DiveIn CDT coordinator to provide support to CDT Directors for specific doctoral training centre requirements.
Main Duties and Responsibilities
1. To provide dedicated administrative support to the CDT coordinator and academic directors, DT hub and postgraduate research students.
2. To be the first point of contact for all student and staff queries relating to the DT Hub or specific DiveIn CDT, including the management of specific CDT email boxes and to provide effective advice, guidance, and resolutions to enquiries.
3. To be the key contact for HEI partners to support the service of the DiveIn CDT.
4. To use judgement, in a proactive way, to deliver a quality service to specific CDT students: answering queries, providing information and guidance, resolving issues and allaying concerns as they arise.
5. To plan, coordinate and manage administrative activities that support the delivery of DiveIn CDT, including maintaining the calendar of events.
6. To work as part of a cross-institutional team to support the ambitious delivery, management, and administration of the researcher development training programme for students including and supporting the registration and enrolment process and ensuring that all students are registered at all centre- specific HEI partners.
7. To ensure an excellent service delivery to all students, staff and partners by drawing on expert knowledge and experience to problem solve and take accountability for issues that arise.
8. To actively contribute ideas and initiatives that ensure an excellent student experience for the postgraduate research student community across the College.
9. Working with the DiveIn CDT coordinator and directors, DT Hub Coordinators, DT Hub Senior Administrator, and Graduate School and DT Hub Events Coordinator to support events and conferences, and manage travel arrangements for students and external visitors.
10. Support the DiveIn CDT coordinator and directors, DT Hub Coordinators and DT Hub Senior Administrator in operational financial processes, including raising purchase orders, processing student expense claim forms and providing status reports as required.
11. Support the administration of an effective recruitment programme, including operational aspects of application data processing, assisting in monitoring progress, maintaining the recruitment tracker database, and liaising with the graduate school.
12. To manage records and files associated with the DT Hub and to ensure consistency of approach across all centres in the DT Hub, liaising with the Graduate School to ensure that changes to student records are made.
13. Provide committee administration support as required. This will include the production and distribution of agenda, papers, and minutes.
14. To update webpages, handbooks, and social media to support the centre specific marketing and communication strategy.
15. Undertake any other duties as assigned by the CDT coordinator and Deputy DT Hub Manager.
Knowledge, Qualifications, Skills and Experience
Knowledge/Qualifications
Essential
A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar role(s). Or: Scottish Credit and Qualification Framework level 7 (Advanced Higher / Scottish Vocational Qualification level 3, Higher National Certificate) or equivalent, and experience of personal development in a similar role.
Desirable:
B1 Knowledge of CDTs in Higher Education.
Skills
Essential
C1 Proven skills in planning, organising and prioritising effectively.
C2 Excellent interpersonal skills, able to handle sensitive situations with tact and diplomacy.
C3 Excellent communication skills both oral and written.
C4 Excellent IT skills including a detailed operational knowledge of spreadsheets and databases.
C5 Self-motivated with proven ability to work effectively with little supervision.
C6 Ability to work as part of a team.
C7 Proven ability to deliver projects on time to pre-determined deadlines.
Experience
Essential:
E1 Experience of dealing effectively with a wide range of customers and staff at all levels in an organisation, using initiative and judgement to proactively resolve issues.
Desirable
F1 Experience of PGR or Finance administration, supporting both staff and students.
F2 Previous experience of other software packages supporting enquiry management, student records and financial transactions such as My Campus, t4, Agresso.
Terms and Conditions
Salary will be Grade 5, £26,038 - £30,505 per annum.
This post is full time (35 hours per week), and has funding for up to 5 years in the first instance.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https: // www. gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https: // www. gla.ac.uk/myglasgow/staff/healthwellbeing/.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/.
We endorse the principles of Athena Swan https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.
We are investing in our organisation, and we will invest in you too. Please visit our website https: // www. gla.ac.uk/explore/jobs/ for more information.
Vacancy Ref : 155629 Close Date : 24-Oct-2024 23:45