About the position
As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.
- Exciting opportunity to lead and inspire a dynamic team
- Vibrant Robina campus with free onsite parking
- Great benefits with strong focus on staff wellbeing
Manager, Timetabling and Examinations
Student Business Services
Full Time, Continuing
Position reference nr: 134296528
Join Australia’s top university for teaching* and enjoy staff benefits including:
- Free staff car parking
- 36.75 hour standard work week
- Access to flexible work/work from home arrangements#
- Up to 18/26 weeks of parental leave#
- Salary packaging options for FBT and Non-FBT items#
- 17.5% of base salary leave loading
- Staff wellbeing program
- Free & Confidential Employee Assistance Program available for all staff
- Study assistance for staff and dependents#
- Corporate health and finance discounts
- Onsite Medical Centre and Counselling Services
- Onsite Sports Centre including gym, fitness classes and pool#
Providing support and advice to the Senior Manager, Business Services and respective Faculties, this vitally important role contributes to operational leadership by managing the central timetabling and examinations function for the University.
Responsible for the provision of quality student services and the subsequent impact on the student experience, the post holder will also develop and maintain high level, collaborative relationships throughout the university community to facilitate, develop and promote a consistent, holistic approach to the student experience.
About the person
The ideal candidate will possess:
- A university degree, preferably at master’s level or equivalent and extensive relevant experience; or extensive management expertise and proven operational expertise in student administration services; or an equivalent combination of relevant experience and/or education/training.
- Proven resource and people management skills including demonstrated ability to build and manage effective high-performance teams and to foster a positive team dynamic and customer service focused culture.
- Demonstrated experience in the development and review of operational plans, policies and procedures, preferably in a student business services and/or customer service industry.
- Demonstrated ability to manage competing priorities across a large organisation, including the ability to lead a team.
- Demonstrated high level written and oral communication skills with proven ability to build effective networking relationships.
- Proven proficiency and expertise in the use of enterprise student management systems (such as Technology One Student Management System (Student One)), Customer Relationship Management (CRM) systems, and in-depth demonstrated experience, knowledge and understanding of technical requirements of timetabling/scheduling software systems (such as Syllabus Plus or Time Edit) and operational requirements.
- Demonstrated experience of course structures, study plans, processes and procedures related to progression through an academic award.
- Proven ability to analyse complex problems and develop and determine effective solutions that provide practical, economical, strategic and long-term operational benefits.
Salary details
The salary for the position commences at $109,525.60 plus 12% superannuation per annum.
Additional information
Position related enquiries can be directed to Todd Rogers, Student Business Services, on 07 5595 5531 or [email protected].
Application and submission details
For further details regarding this appointment, please reference the Position Description and Selection Criteria.
Applicants can apply using the Apply Now button. All candidates are required to register online via our candidate portal prior to submitting an application. We request that you submit the necessary supporting documents to support your online application. These documents should include your Curriculum Vitae/Resume and a Cover Letter addressing the Selection Criteria outlined in the Position Description above.
For current Bond University staff, apply directly via HR Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.
If you require any assistance with your application submission, please visit Applying for jobs at Bond.
Applications close: 5:00pm, Thursday, 23 January 2025.
Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.
Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty.
Conditions of employment are offered under a Bond Workplace Agreement (BWA).
Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.
Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process.
For more information, visitSupporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia
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*Australian Financial Review’s Best Universities Ranking 2024