Title: Operations Coordinator
Department: School of Pharmacy
Tenure: Fulltime, specified purpose contact for 5 years
Location: Ardilaun House, St Stephens Green
Reporting to: Quality and Operations Manager or nominee
Specifically, the duties of the post are:
• Provision of administrative support to cross functional teams within the School including organising/scheduling meetings, travel arrangements, minute taking, and supporting School activities
• Provision of administrative support in relation to the delivery of the Schools academic programmes including preparation of teaching materials, managing programme timetables, supporting assessment administration, and managing content on the RCSI Virtual Learning Environment VLE, Moodle, and utilising university software (Kaizen, Quercus, Practique, Ungerboeck)
• Provision of administrative support in relation to the delivery of the Schools Strategic Plan, including preparation of documentation and reports for individual projects both internally and to national bodies as required
• Assisting and supporting in the coordination of activities with external stakeholders
• Developing and implementing Standard Operating Procedures for operational processes within the School as appropriate
• Acting as a primary interface with students, members of the public, other RCSI staff members and external stakeholders for general queries
• Ensuring that incoming queries are handled accurately and in a timely, courteous and professional manner
• Updating and maintaining School records and collating data for reporting purposes
• Ensuring accuracy and consistency of all administrative processes
• Maintaining good working relationships with staff, students, internal and external stakeholders
• Undergoing programmes of training and development as may be required from time to time
• Representing the best interests of the School at all times.
• Performing such other duties as may be required from time to time