Program Assistant II

Position Information

Salary Range $28.69 per hour (with wage increments to a max of $32.04 per hour). Salary and wage increments are in accordance with the Collective Agreement The Opportunity

You're a pro when it comes to organizing, planning, and providing exceptional customer service. You're passionate about helping others and you're committed to ensuring students, faculty, and staff are supported. With your administrative strengths and incredible communication skills, your role is key to maintaining daily operations for the Faculty of Commerce & Business Administration.

If this sounds like you, we need your talents! Apply to the Program Assistant II, and join our dedicated and supportive team.

WHO WE ARE

Do what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best degree- granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

For more benefits information, click here !

WHAT IT TAKES

Provides a high level of administrative assistance to Continuing Education Programmer, Faculty of Commerce and Business Administration (CBA), in support of non-credit courses, programs and services. Provides exceptional client-centred service on a consistent basis to all stakeholder groups.

1. Provides administrative assistance to Continuing Education Programmer, Faculty of Commerce and Business Administration. a. contacts instructors for repeat courses regarding such issues as course and program implementation needs, course dates, policy and established financial items, referring financial and policy changes/concern to Community Programmers; b. ensures that the required on-site services in support of courses are provided, including room bookings, equipment, materials, and food services; c. schedules, prepares and sets up information sessions throughout the year: d. ensures that off-site facilities are contracted as required e. establishes and maintains routine course and program follow-up systems, including such items as evaluations forms, certificates and mailing lists; f. summarizes student evaluation forms for the Continuing Education Programmer, CBA; g. assists in preparing promotional material and packages, in editing content and style using InDesign; updates CE web site using applicable software; h. assigns course identification codes, sets up courses and new instructors in Banner; i. reviews, revises, updates, enters and produces such computer documents as course information sheets, student records, instructor records, class lists, waiting lists, mailing lists and course cancellation information; j. monitors class enrolment statistics and notifies the Continuing Education Programmer, CBA, of issues and trends; k. keyboards a variety of material, including creation of correspondence, course materials and manuals; l. establishes and maintains an effective filing system for the program area(s). m. orders supplies and resources; identifies requirements; n communicates with partner organizations regarding program dates and student enrolment. 2. Responds to student requests. a. provides information to potential students on application procedures, admission requirements, grading policies and financial aid; assists, counsels, and advises students regarding CE course selection; b. ensures that students meet all prerequisite requirements, where applicable. Assesses and processes students' applications according to established criteria; interviews, advises and maintains regular communication with applicants. 3. Provides support to CE instructors a. uses Bubble Grader to process exams and quizzes; processes student evaluations using bubble grader; b. prepares contracts for instructors; prepares and provides College orientation information for new instructors, liaises with Employee Relations and Payroll as required c. organizes regular instructors' meetings; may be required to take minutes at instructors' meetings

To Be Successful In This Role, You Will Need: 1. Completion of one year post secondary education together with at least two years experience in Continuing or Adult Education and an excellent working knowledge of English (written and verbal) with emphasis on spelling and grammar and experience in advertising and marketing, or equivalent combination of training, education and experience. 2. Demonstrated ability to keyboard 55 wpm accurately, together with demonstrated ability to perform computer applications including demonstrated proficiency with database management, word processing software (MS Word, windows and other specific software such as Excel), electronic mail and Internet applications. Ability to operate standard office equipment such as photocopiers, faxes and calculators is essential. Excellent working knowledge of routine office practices and procedures including standard business formats of letters. 3. Demonstrated ability to work independently with a minimum of supervision and an ability to accept a high level of responsibility. 4. Proven ability to deal in a highly effective manner with the general public, students, faculty, and staff. 5. Proven time management and general organizational skills. Knowledge of course budgeting systems in Continuing Education. 6. A sound working knowledge of College's operating procedures, with a demonstrated ability to perform related duties based on current division offerings. 7. Demonstrated ability to learn computer software programs quickly and effectively.

Additional Information

This temporary part-time (21 hours per week) position is available starting January 24, 2025 to June 24, 2025. Regular hours of work are Monday, Tuesday and Fridays, 8:00am – 4:00pm. Shift days and times may change depending on the Department's need. Occasional evening and/or weekend work may be required. The position is located at the New Westminster campus.

Posting Number 02436SA Position Title Program Assistant II Anticipated Start Date 01/24/2025 End Date 06/24/2025 Needs a Criminal Records Check No

Posting Detail Information

Close Date 12/19/2024 Open Until Filled No Minimum Number of References Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Important Note

Qualified internal applicants must apply by December 19, 2024 to be given first consideration. Click the link at the top of this page to apply directly to this posting.

Required fields are indicated with an asterisk ().

(Open Ended Question)

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