0RMIT University Commitment
RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.
Why RMIT University Vietnam?
RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University
RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https: // www. rmit.edu.vn/careers
Your role
The Student Administration Officer is responsible for utilising systems and processes involved in administering all aspects of students' enrolment from first enrolment to graduation. This includes but is not limited to processing student enrolments and enrolment variations, supporting student examinations and graduations. This position will be responsible for resolving enrolment issues as well as all associated tasks that fall under RMIT Vietnam's policy and procedural framework.
Report to Senior Coordinator, Student Administration (HN)
Key Accountabilities
Assist with the processing of student enrolments, including handling enrolment variations and other enrolment-related requests throughout the student lifecycle.
Perform accurate data entry and verification of student information, ensuring attention to detail.
Communicate regularly with stakeholders to support the efficient processing of student enrolment records, aiming to minimise errors.
Provide assistance with student insurance and visa processes by coordinating with relevant stakeholders and authorities.
Ensure student documentation is complete and accurate, maintaining confidentiality and privacy.
Support data collection and analysis efforts to contribute to quality improvements in student administration.
Assist with the organisation and logistics of enrolment, scholarship, and graduation events.
Perform additional duties as needed to support the team.
Key Selection Criteria
A bachelor's degree in business administration or a relevant discipline, or other equivalent work experience.
Experience in administrative systems and processes.
Demonstrated experience in a complex customer service environment.
Skilled in the use of Microsoft Word, Excel, Outlook, and Power Point and experience using database systems.
Keen attention to detail and accuracy when inputting data and managing information.
Ability to work independently and as part of a team.
Demonstrated ability in liaising with people at all levels and areas of an organisation, for example, students, academic staff, and management, as well as with people in industry, government, and other organisations.
Other Information
Expected duration: from 03 Feb 2025 to 31 Jul 2025
Workload: full-time
Highly competitive gross salary
Annual leave: 1 day per working month
Private Insurance
Free use of onsite sports and fitness facilities
Library on campus and online - access to RMIT Australia online library
English Proficiency
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 5. 5 (or equivalent Linguaskill 150).
To be eligible for this position you must be a Vietnamese citizen. Applications received from non-Vietnamese candidates will not be considered.
To Apply
Please submit your CV and cover letter addressing your suitability for this position by clicking on the ‘Apply' link below
Applications Close:29 thg 12 2024 11.59 pm
RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community. As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.
https: // www. rmit.edu.vn/about-us