Faculty of Science
Full-time fixed-term position through to January 2026
Base salary will be in the range $78,944.40 - $87,750.37 + 17% Superannuation (HEW Level 5)
Based at our St Lucia Campus
About This Opportunity
We are seeking a Student and Academic Administration Officer to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff. This position is responsibility for completing a diverse range of administrative processing tasks and associated day-to-day problem resolution and maintenance of administrative systems.
Key responsibilities will include:
Provide accurate and timely information, process student applications and documentation, and manage tasks related to admissions, progression, exams, course enrolment, and other student-related matters.
Handle tasks such as updating course profiles, managing timetables, exam paper production, grade uploads, and maintaining electronic platforms like Blackboard.
Review and enhance procedures, ensure accurate information across databases and publications, and assist in implementing agreed changes to improve workflow and efficiency.
Represent the University at events like Courses and Careers Days, UQ Open Day, and other outreach activities.
Prepare and analyze reports, provide secretarial support for meetings and committees, and assist with implementing strategies to improve Student Administration operations.
This is a full-time fixed-term position through to January 2026 at HEW Level 5.
About UQ
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
17% superannuation contributions
17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
On campus childcare options
Affordable parking (from just $5.75 a day)
Salary packaging options
About You
A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
Demonstrated ability to establish priorities and meet deadlines.
High level of attention to detail and accuracy in written work.
Ability to exercise initiative and judgment and to work independently and autonomously.
High level written, oral and interpersonal communication skills.
The ability to work collaboratively and effectively within the team and across other organisational units.
A strong orientation to the provision of a high level of customer service.
An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.
Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.
Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, Business Objects, InPlace and the use of CRM systems would be desirable.
The successful candidate may be required to complete a number of pre- employment checks, including: right to work in Australia, criminal check, education check, AHPRA registration, mandatory immunisations, first aid and/or CPR certification, blue card check, etc.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply.
Questions?
For more information about this opportunity, please contact Mr Alex Moran at [email protected]. For application queries, please contact the Talent Acquisition team via our new email address, [email protected], stating the job requisition ID in the subject line.
Want to Apply?
All applicants must upload the following documents in order for your application to be considered:
Resume
Cover letter
Other Information
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.
Applications close January 20th at 11.00pm AEST (R-46707).