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Technology Support Assistant

Central Queensland University
Australia
January 20, 2025
Contact:N/A
Offerd Salary:$85,571 to $90,384
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
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Technology Support Assistant

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Date: 6 Jan 2025

Job Location: Rockhampton, QLD, AU

Company: Central Queensland University

About this Opportunity
  • Continuing, Full Time
  • Digital Services Directorate
  • CQUniversity Rockhampton
  • Higher Education Worker Level 4
  • Total Remuneration $85,571 to $90,384 pa (including salary of $72,309 to $76,376 plus 17% superannuation and leave loading)

    • Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

    Working at CQUniversity

    Are you passionate about technology and enjoy using your expertise to diagnose and resolve client issues? CQUniversity is looking for a dedicated Technology Support Assistant to join our Digital Services Division. In this role, you'll handle teaching technology requests, resolve issues for staff and students, and ensure seamless operation of our learning spaces and videoconferencing systems.

    You'll thrive in a dynamic environment, working both independently and as part of a collaborative team. Your excellent communication skills and technical proficiency will be key to providing top-notch support and creating positive outcomes for our clients.

    If you enjoy problem-solving and want to be part of a team that values innovation, customer satisfaction, and professional growth, we encourage you to apply now!

    Be Rewarded
  • 6 weeks annual leave (incl. Christmas / New Year closure).
  • Generous carers and parental leave.
  • 17% superannuation (with a choice of joining an award-winning superfund.
  • Flexible and inclusive work / life balance.
  • Fantastic staff professional / career development opportunities.
  • Access to an Employee Assistance Program.
    • Position Requirements
  • Customer service experience; either face-to-face or online.
  • Experience in providing support for ICT systems and services.
  • Proficiency in operating computers and using desktop software, including office productivity, communication software, web browsers, and multimedia software.
  • Well-developed interpersonal, oral and written communication skills, with the ability to maintain positive relationships with colleagues and clients.
  • Capability to work collaboratively within a team and autonomously when required, to achieve positive results and successful outcomes for clients.
    • Position Description

    For further information about this position, please refer to the Position Description.

    Apply today for a career that changes lives

    Applications Close: 11:59pm, Monday, 20 January 2025

    Job Requisition ID: 5197

    Contact Details:

    Chris Lucas

    (07) 4930 6803

    [email protected]

    When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

    CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity's domestic and international student graduates with post-study work rights are encouraged to apply.

    Apply now »

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