Business Operations Coordinator

Reference: 1689574
 
About the Role:
 
This is an opportunity to take a hands-on role at the heart of Curtin’s residential community in Kalgoorlie, coordinating the day-to-day business operations that help Agricola run effectively while contributing to a positive experience for residents. 
  
As Business Operations Coordinator, you will bring together operational coordination, administration, stakeholder engagement and resident support. Working closely with the Accommodation Manager, accommodation staff, University service areas and external stakeholders, you will help ensure operational matters are managed efficiently while supporting a welcoming and well-connected residential community. 
  
The role offers genuine variety. Alongside coordinating business processes, reporting, resources and administration, you will contribute to residential life programs, pastoral care and activities that encourage community living, cross-cultural connection, health, wellbeing and participation. You will also support the Accommodation Manager when complex or critical issues arise. 
  
Your responsibilities will include:

• Coordinate the effective day-to-day business operations of Agricola in partnership with University service areas and external stakeholders.
• Develop and maintain efficient administrative processes, communications, reports and correspondence.
• Provide clear advice on relevant policies, processes and operational matters.
• Coordinate residential life, social interaction and pastoral care initiatives that support community living, cross-cultural connection, health, hygiene and sporting activities.
• Support resource planning, budget monitoring, staffing administration and the supervision of administrative staff where required.
• Act as a key contact for residents and a broad range of internal and external stakeholders.
• Support the Accommodation Manager in responding to critical incidents, emergencies, and behavioural or disciplinary matters in line with relevant processes.

Who we are looking for/Selection Criteria:
  
You will be an organised and approachable professional who enjoys bringing people and processes together. You will be comfortable managing competing priorities, working independently when required and building trusted relationships with people from a wide variety of backgrounds.   

1. Relevant tertiary qualifications and relevant experience in residential accommodation or property management; extensive experience and broad knowledge in an administrative field; or an equivalent combination of relevant experience and education or training.
2. Demonstrated experience coordinating, or the ability to coordinate, the operational requirements of a small business unit.
3. Highly developed organisational skills and the ability to manage multiple deliverables in a dynamic environment.
4. Strong interpersonal skills with the ability to build rapport and work effectively with a diverse range of internal and external stakeholders.
5. Highly effective written and verbal communication skills, with the ability to present information clearly and professionally.
6. The ability to work collaboratively as part of a team and independently with limited direction.
7. Sound judgement and the ability to resolve day-to-day and critical issues appropriately.
8. An understanding of issues relevant to young people and the capacity to provide pastoral care within a residential environment.  

Desirable: Previous experience in tertiary education, particularly student accommodation or working with international students, and experience mentoring young people.
  
Role Requirements:

1. As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered
2. Successful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin’s satisfaction
3. Ability to work outside normal office hours when required, including participation in an on-call roster and responding to calls from residential staff on weeknights and weekends.
4. Current Class C driver’s license.

Desirable
Mental Health and or First Aid Certificate.  (successful applicant to complete this training once they commence)

Your new Team: Accommodation, Operating Engagement Services
 
Based at Agricola in Kalgoorlie, you will work closely with the Accommodation Manager and accommodation team, including Residential Assistants and Senior Residential Assistants. The role also works across Curtin with Student Experience services, WASM, Properties, People and Culture, Financial Services, Digital & Technology Solutions and the Curtin Safer Community Team.
  
Your stakeholder network will extend beyond the University to current and prospective residents, families and guardians, suppliers, contractors, external organisations and emergency services where required. It is a varied role where strong relationships, sound judgement and responsive coordination make a tangible contribution to the residential community.
  
About Curtin University
 
Curtin University proudly stands among the top one percent of global universities according to the ARWU 2025 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/
 
What We Offer You:
  
This Continuous G06 level role attracts a remuneration of $99,213 - $105,251 per annum + 17% superannuation.  

• Time Well-Spent: Experience the added value of 17.5% leave loading, with the option to be paid out or taken as additional leave. Benefit from Parental Leave (26 weeks for the primary caregiver), Annual Leave (25 days), Personal Leave (14 days), Aboriginal and Torres Strait Islander Leave (5 days) * Travel Leave (2 days), Study Leave and Community Service Leave. Plus 18% more observed days off – enjoy 12 Public Holidays each year, including Easter Tuesday, and two extra University Days over the Christmas/New Year period.
• Recognition for Prior Service: Curtin recognises prior service for long service leave purposes. New Curtin employees may be* eligible if they have worked for an Australian university, public service or other recognised institution.  

Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.
  
For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/
 
Join Us!

If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents: 

• Up-to-date Resume
• Cover Letter outlining your interest and demonstrating how your background meets the position’s selection criteria (noted above) - no more than two pages, OR
• A document addressing the selection criteria for the role 

If you have any queries in relation to this opportunity or the application process, please contact our careers team on [email protected] or 08 9266 9000 (option 3,1), quoting the reference number. Applications will not be accepted via this email address, and late applications will not be accepted.

Applications close: 8pm (AWST), Sunday 22nd of November 2026.

Please note we are not accepting applications from recruitment agencies at this time.
 
Curtin reserves the right at its sole discretion to withdraw from the recruitment process, remove the advert, not to make an appointment, or to appoint by invitation, at any time.