About the role
Center for Health and Wellbeing Patient Services Representative
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Position Details
Position Details| Advertising/Posting Title | Center for Health and Wellbeing Patient Services Representative |
|---|---|
| Posting Summary | The Center for Health and Wellbeing (CHWB) Patient Service Representative (PSR) is the first point of contact for students seeking services and access to care at UVM. The CHWB PSR role is critical to provide a welcoming first point of contact for students. The CHWB PSR role schedules appointments and provides information to students, staff, and various university departments, both on the telephone and in person. Responsible for building clinical schedules for the CHWB. Collaborate with administrative coordinators and staff in CHWB units to troubleshoot issues and provide problem resolution. Provide support to professional staff in CHWB regarding data management and compilation. Assist in determining student needs and assignment of appropriate appointments in collaboration with the counselors, providers, case managers, and other health care professionals in CHWB. Provide scheduling and logistical coordination of appointments, follow-up, confirmation, and questionnaires. Provide information to students, parents/guardians, faculty, and staff about health services offered, and how to access care. Answer questions regarding charges related to CHWB services. Support in management and maintenance of on-line appointment scheduling. Responsible for promoting an inclusive environment for all students and staff. Responsible for supporting the mission and philosophy of the CHWB, Division of Student Affairs and the University of Vermont. |
| Minimum Qualifications (or equivalent combination of education and experience) |
All CHWB employees are considered Healthcare workers as defined in Vermont State Law. Vaccination against infectious diseases helps to protect against contracting infectious diseases and helps to provide “herd immunity”. Vaccination of staff also provides additional protection for students who seek care with us, some of whom are immunocompromised or unable to receive vaccines for medical reasons. The following vaccinations are required for all CHWB employees:
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| Desirable Qualifications | |
| Anticipated Pay Range | $24.00-$27.00/hour |
| Other Information | |
| Special Conditions | A probationary period may be required, Background Check required for this position |
| FLSA | Non-Exempt |
| Union Position | Yes, UVMSU |
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
| Job Location | Burlington, Vermont, United States |
|---|---|
| Job Open Date | 10/15/2026 |
| Job Close Date (Jobs close at 11:59 PM EST.) | |
| Open Until Filled | No |
The University of Vermont is a welcoming, educationally purposeful community committed to creating an inclusive environment that embraces intellectual diversity and global perspectives. We seek to prepare students to be accountable leaders who will bring to their work a grasp of complexity, effective problem-solving and communication skills, and an enduring commitment to learning and ethical conduct. Members of the University of Vermont community embrace and advance the values of Our Common Ground: Respect, Integrity, Innovation, Openness, Justice, and Responsibility. Staff play a critical role in this effort and the successful candidate will demonstrate a strong commitment to UVM’s mission and advancing Our Common Ground values through the execution of their job duties.
Position Information| Position Title | Health Administration OC2 N |
|---|---|
| Posting Number | S6365PO |
| Department | Center for Health & Wellbeing/30450 |
| Position Number | 005641 |
| Percent of Full-Time | 1.0 |
| Standard Hours at 1.0 FTE | 37.5 |
| Term (months per year) | 12 |
Supplemental Questions
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Documents Needed to Apply
Required Documents- Resume
- Cover Letter/Letter of Application
How to apply
Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.