Cook 1 – Chick-fil-A (Full-Time 9 Month)

About the position:

Join Our Team at Millersville University!

• Comprehensive Health Coverage – Medical, dental, and vision insurance
• Group Life Insurance
• Retirement Plans – Choose from two excellent options
• Tuition Waiver – Invest in your education or your family’s
• Paid Time Off – Vacation, sick leave, and holidays to recharge
• Full Benefits Summary(PDF)

• Strong student-faculty connections
• 70+ undergraduate and 24 graduate programs
• A stunning campus and vibrant community
• Outstanding job placement for graduates

Our Mission & Values:

Equal Opportunity for All:

• Follow recipes and procedures to prepare high-quality menu items.
• Ensure food is cooked properly, fresh, and presented according to Chick-fil-A standards.
• Maintain consistency and accuracy in every order.
• Maintain a clean and organized kitchen, including workstations and equipment.
• Mixing, chopping, dicing, slicing, assembling food in preparation for cooking, baking, or assembling, grilling, baking, or frying foods according to Chick-fil-A food preparation standards.
• Cook chicken and other food items by broiling, frying, or other methods according to Chick-fil-A food preparation standards.
• Fileting, marinating, coating, thawing, etc., as well as cooking the final product.
• Prepare Chick-fil-A menu items for student, faculty and the public in the Student Memorial Center.
• Maintain daily logs for proper times and temperatures for various working stations according to Chick-fil-A standards and food safety standards.
• Use proper inventory practices. First in First out, date dots, rotating of supply, etc.
• Cleaning and sanitation of utensils, equipment, and facilities.
• May function as lead worker by coordinating, participating in and reviewing routine food production tasks performed by student workers.
• Can train student workers in routine food production tasks.
• Check attendance for student staff in the area.
• Completion of specific trainings as required by Chick-fil-A standards.
• Ensure accurate inventory control and effective waste management to maximize profitability, maintain product quality, and support operational excellence.

• Work with a sense of urgency while prioritizing food safety and quality.
• Communicate clearly with Front of House to ensure order accuracy.
• Keep up with demand during peak hours while staying organized.

• Collaborate with fellow Team Members to keep the kitchen running smoothly.
• Maintain a positive attitude and encourage those around you.
• Take ownership of your role and responsibilities.
• Strive for continuous improvement and personal growth.

• Greet every guest with genuine hospitality and a positive attitude.
• Take orders with accuracy, enthusiasm, and attention to detail.
• Operate the POS system efficiently while maintaining a personal connection.
• Ensure each order is accurate, fresh, and delivered promptly.
• Maintain a sense of urgency while keeping quality and friendliness top of mind.
• All other duties as assigned.

• Work safely by using Personal Protective Equipment, maintaining equipment, following safety procedures and policies, etc.
• Leave the work area clean and functional at the end of shift.
• Be aware of and report any potential safety hazards to supervisor or management immediately.
• Cooperate with safety investigations and audits.
• Participate in and complete specific Pathways trainings for food preparation, food safety, and cultural alignment to uphold the Chick-fil-A standard.

• One year experience in Chick-fil-A setting or fast-food restaurant OR equivalent combination of experience and/or training.
• Demonstrated knowledge of cooking, frying, line prep work and food production safety & sanitation.
• Experience:
  • preparing ingredients and cooking food items on a fast paced, quantity basis.
  • reading and interpreting recipes and frying practices to ensure safe and efficient production times.
  • operating modern automative and manual kitchen equipment.
• Excellent oral and interpersonal communication skills.
• Commitment to inclusive practices and working with diverse student populations.
• Successful interview.
• Successful completion of three background checks.

• Prior Chick-fil-A experience.
• Experience as a restaurant cook.
• Knowledge of the back of house workings of Chick-fil-A.

• Ability to:
  • lift up to50 lbs. without assistance.
  • lift over 50 lbs. with assistance.
  • work in a high-heat, small, spaced environment due to heat producing kitchen equipment.
  • work in cold storage areas.
  • work in person on campus.
• Must be able to stand for up to 8 hours.
• Basic math skills (add, subtract, multiply, divide).
• Read ingredient lists, recipes, cooking techniques, cooking instructions, service directions and labels.
• Properly handle and safely use kitchen knives.
• Work as a member of a culinary team.
• Understanding of written directions.
• Understanding of verbal directions.
• Familiarity with cooking terminology, cooking equipment, knife handling & cutting skills, sanitation, and kitchen safety.
• Dexterity of hands and fingers to operate a computer keyboard and mouse.

• This position is represented by a labor union and is subject to the terms and conditions of the AFSCME Collective Bargaining Agreement.
• Flexible work schedule as dictated by the needs of the university.
• Dining and Conference Services staff may be required to work evenings and weekends.
• Dining and Conference Services staff, as essential employees, need to arrive at work on a timely basis even when there is a publicly announced delayed opening or closing.