Director, Academic Commons

• Demonstrate a commitment to maintaining an equitable and inclusive learning center that is welcoming to all students and other members of the GW community.
• Maintain an effective, high-quality suite of academic support services to include peer tutoring, group review sessions, data consultations, and study skills resources. Additional programs may be added or adapted based on student needs.
• Proactively collaborate with faculty, administrators, and students to assess current support options for GW learners, identify needed services, and coordinate throughout the university to meet identified needs.
• Collect, analyze, and evaluate program usage and impact, and communicate those findings to campus partners and leadership.
• Contribute to ongoing projects and service in LAI to enhance student and student employee success within the library.
• Create and sustain partnerships with other student-facing offices across campus to stay responsive to student needs.
• Serve as the liaison between campus partners using the tutor management system and manage the vendor relationship.
• Ensure that the platform effectively supports the mission of Academic Commons and other campus partners.
• Manage high-level administrative aspects of Academic Commons, such as managing and forecasting budgets, developing strategic plans, and assessment and evaluation of programs.
• Ensure effective record keeping, policy development, and departmental logistics.
• Supervise 3 full-time staff members of the Academic Commons team who are responsible for the day-to-day operations of the core programs in Academic Commons and 3-4 data consultants who provide one-on-one consultations regarding statistics and data analysis.
• Remain up-to-date with current research and innovation in learning assistance by collaborating with area and national learning centers, participating in professional organizations, and attending conferences. Promote the innovative approaches in Academic Commons through presenting at conferences and writing articles.

• Experience working professionally with faculty members and with engaging faculty through active outreach.
• Knowledge of learning assistance programming, including (but not limited to) tutoring, learning assistants, and supplemental instruction, and professional association training programs and certifications (ex: the College Reading and Learning Association).
• Experience managing a budget, forecasting needs, and demonstrated success in planning and building or growing a program based on that plan.
• Supervisory experience of student and full-time professional staff.
• A highly collaborative mindset and motivation to pursue outreach opportunities within LAI and across the GW community.
• Experience with training students and developing a strong customer service focus in their work.
• Creative problem-solver, able to find solutions when faced with limited resources.

How is pay for new employees determined at GW?

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.