Fees Office Assistant

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Job reference: 003137

Salary: 30,842

Closing date: 24/09/2026

Department: Finance

Location: London Stewart House

Employment type: Fixed Term – 6 months

Sub-Department: Fees Office

Hours Per Week: 35

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The University of London

The University of London is both the UK's largest provider of international distance and online learning and the convenor of a federation of 17 renowned higher education institutions.

The federation brings together more than 250,000 learners and 50,000 staff in a collaborative community that is delivering high-quality research and education across all disciplines.

Since 1858, we have expanded access to world-class higher education. Today, around 40,000 students in more than 190 countries are part of our global learning community.

The University of London is also home to the School of Advanced Study, the national centre for the humanities, whose mission is to advocate for the discipline.

By working together, we expand access to outstanding higher education and resources, and extend their benefits to learners and researchers across the UK and around the world

The Role

The post holder is responsible for responding to all enquiries from students, sponsors, recognised teaching centres and federation member. They support the day-to-day operation of the Fees Office and will process all types of student fees payable to the University of London Worldwide and School of Advanced Study

The successful candidate will have excellent customer service skills, attention to detail, a flexible approach and be a good team-player. The ideal candidate will have experience of working in a customer facing role, processing financial transactions with credit control experience

For a full role profile, please refer to the job description below.

Further Information

To be considered for this opportunity, please submit your application and CV (by clicking ‘apply for job' at the bottom of this page) before the closing date atmidnight on Thursday 24 September 2026.

The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting

Preferential consideration will be given to the University redeployment pool

The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, however will be required to attend on specific days for training or team meetings. Please note; for this position, the postholder will be required to attend the office full-time for the first 2 months whilst completing their induction and training.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented at all levels within the University. All appointments will be made on merit, based on the criteria identified in the job description.

Pursuing excellence in education and equal opportunities.

University of London Benefits

www. london.ac.uk

Supporting Documents

savealt Fees Office Assistant JD (PDF, KB)savealt UOL Employee Benefits - 2024 (PDF, 172KB)

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