Food Service Supervisor 1 – Chick Fil A (2:30pm-10:30pm)

About the position:

Join Our Team at Millersville University!

• Comprehensive Health Coverage – Medical, dental, and vision insurance
• Group Life Insurance
• Retirement Plans – Choose from two excellent options
• Tuition Waiver – Invest in your education or your family’s
• Paid Time Off – Vacation, sick leave, and holidays to recharge
• Full Benefits Summary(PDF)

Why Millersville?

• Strong student-faculty connections
• 70+ undergraduate and 24 graduate programs
• A stunning campus and vibrant community
• Outstanding job placement for graduates

Our Mission & Values:

Equal Opportunity for All:

• Assist the Manager and other supervisors in the hiring and training of employees, student managers and student workers.
• Use point of sale equipment for all payment methods.
• Make change, packing products, taking inventories, placing food orders with vendors, stocking shelves, checking, and receiving products from vendors, and preparing and serving food.
• Assist the Supervisor 2 in the hiring and training of employees, student managers and student workers.
• Food Service Supervisors may also be expected to plan and change student work schedules.
• Open and/or close a Dining operation, including the closing procedures for the point-of-sale equipment when assigned.
• Cash handling, cash procedures and policies and the security of funds, including verification of the safe.
• Ensure that the safe contains adequate coins and bills for daily operation.
• Ensure that the safety, security and health standards of the University and University Dining are maintained.
• Oversee the preparation and cooking of products served at various operations.
• Contribute to menu ideas and operational standards.

• Serve food.
• Monitor food temperature, quality, and appearance in service area.
• Wash dishes using a commercial dishwasher.
• Complete all basic cooking techniques such as steaming, baking, boiling, deep fat frying, grilling, mixing, and other similar cooking techniques that would arise in a normal commercial kitchen.
• Clean and sanitize all food service equipment and utensils.
• Clean dining rooms, serving areas, kitchens, and other food preparation areas.
• Work effectively, courteously, and promptly with other people — employees and customers.

• All other duties as assigned.

• Work safely by using Personal Protective Equipment, maintaining equipment, following safety procedures and policies, etc.
• Take appropriate supervisory action if safety standards are not being followed.
• Be aware of and report potential safety hazards to supervisor and management immediately.
• Resolve pending hazards in a timely fashion.
• Leave the work area clean and functional at the end of shift
• Cooperate with safety investigations and audits
• Attend safety training sessions and maintain licenses, certifications, etc.

• Three years’ experience in fast-food production or service or any equivalent combination of fast-food experience and course work in food production, food service or a related field.
• Minimum 1 year experience as a supervisor in a fast-food environment
• Excellent customer service skills.
• Demonstrated evidence of ability to:
  • plan, coordinate, and direct multiple functions in food preparation.
  • supervise, train, and evaluate.
  • perform inventory control.
  • perform basic math.
  • maintain food safety and health standards.
  • operate computer cash register.
  • lift up to 40 lbs.
  • stand for long periods of time.
  • perform basic PC skills.
  • follow basic dress code and hygiene standards set by University Dining.
  • read and understand basic recipes and reports used in the food service operation.
  • work safely with basic food service equipment such as knives, slicers, and mixers.
  • learn and follow proper methods of sanitation.
  • use point-of-sale equipment.
  • use a calculator.
  • use a scale to weigh items.
• Effective oral, written, interpersonal communication skills.
• Commitment to inclusive practices and working with diverse student populations.
• Valid driver’s license.
• Successful interview.
• Successful completion of three background checks.

• Must be able to:
  • unload carts and trucks of food products weighing up to 40 pounds without assistance and up to 50 pounds with assistance.
  • have the ability to push and pull typical food service industry carts containing food products or banquet furniture weighing more than 50 pounds.
  • move tables, stack chairs, dance floor sections and banquet service equipment.
  • arrange dining and conference rooms according to set-up diagrams.
• Deliver trays of prepared food for catered events which may weigh up to 25 pounds.
• Possibly work in cold storage.
• Extensive verbal communications skills.
• Basic math skills (add, subtract, multiply, divide).
• Understanding of written directions.

• This position is represented by a labor union and is subject to the terms and conditions of the AFSCME Collective Bargaining Agreement.
• Ability to work on campus.
• Flexible work schedule as dictated by the needs of the university.
• Dining and Conference Services staff may be required to work evenings and weekends.
• Dining and Conference Services staff, as essential employees, need to arrive at work on a timely basis even when there is a publicly announced delayed opening or closing.