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University of the Virgin Islands
Administration/Managerment

IT Specialist I - Medical School Support

University of the Virgin Islands · United States
Deadline
Oct 06, 2026
Closing in 16 days
Location
N/A
United States
Employment
None
Full or part time
Reference
N/A
Posted Sep 20, 2026
Offered salary$45,000

About the role

University of the Virgin Islands Applicant Portal | IT Specialist I - Medical School Support

IT Specialist I - Medical School Support

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Position Details

Classification Information
Classification Description Professional
FLSA Status Exempt
Position Information
Position Title IT Specialist I - Medical School Support
Position Number 121025
Department Information Technology
Job Description This position provides frontline IT support for the Medical School building, including assistance with desktops, classroom technology, video conferencing, and computer labs. Responsibilities include responding to helpdesk requests, documenting basic procedures, and creating simple user guides and helpful tips for faculty, staff, and students. Other duties may be assigned as needed.
Required Qualifications
  • Associate’s degree in Information Technology or a related field; or an equivalent combination of education and experience.
  • At least one year of experience providing technical support in a helpdesk or desktop support environment.
  • Basic knowledge of Windows operating systems and Microsoft Office applications (including Outlook).
  • Ability to troubleshoot hardware (printers, monitors, etc.) and software issues.
  • Strong customer service and communication skills.
  • Ability to follow written instructions and accurately document work.
  • Willingness to learn, take direction, and work as part of a team.
Preferred Qualifications
  • Experience working in a university or educational setting.
  • Familiarity with video conferencing tools (e.g., Microsoft Teams, Zoom).
  • Exposure to classroom AV technology or lab environments.
  • Ability to create simple how-to guides and user-friendly tips.
  • Strong interpersonal skills and a desire to help others solve problems.
Physical Demands
  • Must be able to lift and move computer equipment (up to 50 pounds).
  • May require crawling under desks or accessing tight spaces to set up equipment.
  • Must be able to walk between campus buildings to provide in-person support.

Posting Details

Posting Details
Posting Number S423
Location St. Thomas
Position Type Full Time
Number of Vacancies- part time 1
Posted Salary $45,000.00
Advertised Job Duties
  • Associate’s degree in Information Technology or a related field; or an equivalent combination of education and experience.
  • At least one year of experience providing technical support in a helpdesk or desktop support environment.
  • Basic knowledge of Windows operating systems and Microsoft Office applications (including Outlook).
  • Ability to troubleshoot hardware (printers, monitors, etc.) and software issues.
  • Strong customer service and communication skills.
  • Ability to follow written instructions and accurately document work.
Willingness to learn, take direction, and work as part of a team.
Open Date 09/19/2026
Close Date 10/06/2026
Special Instructions to Applicant Email is the preferred method of communicating with applicants at the University of Virgin Islands. You will be required to supply your email address during the application process.

AMERICANS WITH DISABILITIES ACT (ADA) ACCOMMODATION:

In accordance with the Americans with Disabilities Act, anyone who needs an ADA accommodation for the purposes of employment should contact the Human Resources Office at (340)693-1410.

For information about relocating to the US Virgin Islands, please visit the Virgin Islands Moving Center at: www.vimovingcenter.com
Internal or Externally Advertised? External

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter/Letter of Application
  3. Unofficial Transcripts
Optional Documents

How to apply

Read the full posting, then apply through the employer's own site. Applications are handled by the institution, not by AcademicGates.

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