Reference and Administration Specialist

Reference and Administration Specialist

Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

AVAILABLE TO DARTMOUTH COLLEGE LIBRARY WORKERS UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING. AFTER ONE WEEK IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY.   

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Position Details

Position Information

Posting date	09/28/2026
Closing date
Open Until Filled	Yes
Position Number	1011591
Position Title	Reference and Administration Specialist
Hiring Range Minimum	$23.02
Hiring Range Maximum	$26.43
Union Type	DCLWU
SEIU Level	Not an SEIU Position
FLSA Status	Non-Exempt
Employment Category	Regular Full Time
Scheduled Months per Year	12
Scheduled Hours per Week	37.5
Schedule
Location of Position	Hanover, NH Rauner Special Collections Library Webster Hall Room 009
Remote Work Eligibility?	Hybrid
Is this a term position?	No
If yes, length of term in months.	NA
Is this a grant funded position?	No
Position Purpose	In support of Dartmouth Libraries work to spark discovery, the Reference and Administration Specialist supports inquiry about and access to special collections and archival materials. Under the supervision of the Special Collections Librarian for Teaching and Scholarly Engagement, provides both on-site and remote reference services relating to special collections materials, monitors the Special Collections Reading Room, assists users with the handling of materials, and provides administrative support for operations of Rauner Special Collections Library. This is a hybrid work location eligible position.
Description
Required Qualifications - Education and Yrs Exp	Bachelors or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities	3 plus years of relevant experience Demonstrated ability to work effectively in a public service environment Experience working in a library or other cultural heritage institution Excellent oral and written communication skills Ability to work discreetly with sensitive of confidential materials Ability to work independently and collaboratively
Preferred Qualifications	Experience working with rare or fragile materials Advanced degree in library science or a humanities field
Department Contact for Recruitment Inquiries	Morgan Swan
Department Contact Phone Number	646-3189
Department Contact for Cover Letter and Title	Morgan Swan, Special Collections Librarian for Teaching & Scholarly Engagment
Department Contact's Phone Number
Equal Opportunity Employer	Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.
Background Check	Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?	Not an essential function
Special Instructions to Applicants	AVAILABLE TO DARTMOUTH COLLEGE LIBRARY WORKERS UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING. AFTER ONE WEEK IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY.    Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions	AVAILABLE TO DARTMOUTH COLLEGE LIBRARY WORKERS UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING. AFTER ONE WEEK IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY.
Quick Link	https://searchjobs.dartmouth.edu/postings/87377

Key Accountabilities

Description	Responsible for managing incoming e-mail reference questions including responding directly or forwarding to other staff members for response.
Percentage Of Time	35%

Description	Manages and coordinates the day-to-day administrative operations of Rauner Special Collections Library and independently handles a variety of questions, some of which are confidential or sensitive in nature.
Percentage Of Time	20%

Description	Provides reference service and referrals as appropriate in the Special Collections reading room on a regular basis to a diverse community of users, with a primary focus on the research and instructional needs of the Dartmouth community.
Percentage Of Time	20%

Description	Supervises student assistants responsible for digitization and reference support.
Percentage Of Time	5%

Description	Under the guidance of the Special Collections Librarian for Teaching and Scholarly Engagement, routinely reviews and proposes updates to public services policies and procedures based on observed trends in in-person and off-site patron interactions and evolving technology capabilities.
Percentage Of Time	5%

Description	Participates in outreach efforts related to the collections including social media posts, exhibits, teaching, and public events.
Percentage Of Time	5%

Description	Maintains and compiles statistics of use of collections and suggests changes in services based on analysis of statistical data.
Percentage Of Time	5%

Description	Stays current on emerging trends and practices in special collections public services.
Percentage Of Time	5%

-

--	Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
--	Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you learn about this employment opportunity?
   • Current Dartmouth employee (Please specify full name below)
   • Word of mouth
   • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
   • [email protected] email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)
   • Recruiter (Please specify full name or event below)
   • abilityJOBS
   • Chronicle of Higher Education
   • Glassdoor
   • Handshake
   • HigherEdJobs
   • HigherEdMilitary
   • Indeed
   • Inside Higher Ed
   • LinkedIn’s Job Board
   • RecruitMilitary
   • Dartmouth’s Job Board (searchjobs.dartmouth.edu)
   • Other (Please specify below)
2. If you would like to add more information to your answer, please specify here:

   (Open Ended Question)

Documents Needed to Apply

Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Curriculum Vitae
2. Additional Document #1