Student Communications Coordinator
Location: Ho Chi Minh City · Type: Full time · Posted: 2026-09-10
· Closes: 2026-09-28 · Reference: JR50886
Overview:
RMIT Vietnam is seeking a Student Communications Coordinator to help bring
clear, engaging and student-focused communications to life across our Vietnam
campuses. Working closely with the Student Communications Advisor and
stakeholders across the University, this role will create and coordinate
content across multiple channels, turning important information into timely,
accessible and meaningful communications that support a positive student
experience.
In line with our current recruitment and selection guidelines, this role is
open to Vietnamese candidates only.
Expected start date: at the earliest available opportunity.
WHY JOIN RMIT VIETNAM?
At RMIT Vietnam, international exposure meets real-world impact through strong
industry and government collaboration. Working at RMIT means building a
meaningful career while creating impact in a high-performing environment.
Further insight into our mission, impact and global connections is available
in the RMIT Vietnam Profile.
WHAT WE OFFER
Competitive gross remuneration package for candidates.
13th month Tet bonus
Private Health insurance for you and your family, plus Personal Accident
Insurance
20 days annual leave, 10 days sick leave, volunteer leave and public
holidays (Christmas break and Tet Holidays)
Professional development and career advancement
Access to state-of-the-art facilities and resources
A vibrant and diverse campus life and more!
POSITION SUMMARY
Reporting directly to the Student Communications Advisor, the Student
Communications Coordinator supports the delivery of the University's
communications to students in Vietnam. The position requires engagement across
the University; working closely with the Student Communications Advisor who
will direct the strategy. It will involve well planned and written creative
content and visuals, advising stakeholders content creation and communications
counsel; coordinating delivery across multiple channels; and reporting for
stakeholder engagement and continuous improvement. Our students are our
customers – excellent communication with them is paramount and leads to
lifechanging student experiences. The position works with others in the
University Communications team to share information and collaborate – both
across teams and campuses in Vietnam, and with our Student Communications
colleagues in Australia.
KEY ACCOUNTABILITIES SUMMARY
Stakeholder Management
Work with Student Communications Advisor and collaborate with professional
and academic stakeholders in the University across Vietnam campuses and
with Melbourne to develop and implement communications campaigns targeting
students.
Coordinate regular reporting to evaluate channel performance against
agreed metrics, including student feedback and engagement insights, and
identify opportunities for continuous improvement.
Act as a key support contact for Student Communications team, helping
connect and amplify student stories and initiatives across campuses and
broader university audiences
Support urgent and priority student communications in collaboration with
the Student Communications Advisor, ensuring timely and accurate delivery
of critical information to students.
Communications Development and Delivery
Develop communication campaigns, key messages, stories, student
communications etc. in a timely manner, of high-quality outcomes to meet
stakeholder expectations and enhance student experiences.
Observe and/or engage with students to gain insights and identify
opportunities for relevant and engaging digital content.
Use your creative skills to develop student communications digital content
and execute in line with best practice.
Develop student communication campaigns together with the Student
Communications Advisor both locally and globally.
Own the successful delivery/ execution of content across multiple
channels, ensuring communications are aligned with the University's key
messages and branding, and follows best practices.
Create, edit and proofread communication content to ensure clarity,
accuracy and strategic prioritisation of messages within the university
framework.
Provide advice to the Student Communications Advisor and the Content &
Campaigns Manager regarding student issues, opportunities and
communication solutions.
Ensure all student c ommunication content on university channels is
accurate, effective, inclusive, culturally sensitive, accessible, and
align with RMIT's communications and branding guidelines.
Support the University Communications team as required, including cross-
role activities to ensure the effective delivery of team priorities.
Channel ownership
Be the channel owner for all existing student communications channels
including content planning, development, scheduling and optimisation,
while continuously improving the student experience across all campuses
through data and insights. Channels include Campus Buzz (student
fortnightly e-newsletter); Student eXpress, student website, and Digital
screens across campuses.
Manage and maintain student website content through Adobe Experience
Manager (AEM), including content updates, monitoring performance and
producing regular reports and insights through Google Analytics.
Execute all content through the student communications channels and
provide regular accurate reporting and meaningful insight from data
analysis.
Working closely with Digital Communications Advisor to create and deliver
engaging student-focused content across all official social media
platforms, especially during major events including Graduation,
Orientation and Carnival Days.
Other duties commensurate with the scope of the role
Key Selection Criteria
A tertiary qualification in professional communication, public relations,
and corporate communication.
One to two years of experience working in a communications environment,
with a background in coordinating and delivering communications projects
and campaigns across multiple channels and audiences for multilevel
stakeholders.
Excellent communication skills - both written and oral - in English to
tell compelling stories and communicate with students. Must have sound
professional writing and editing skills, good design and visual skills,
and a keen eye for detail. Vietnamese language ability is an advantage.
Strong organisational and planning skills, along with good stakeholder
management and relationship building skills.
Ability to collect, analyse and synthesise information into context and
deliver solutions.
A good team player with ability to work effectively in teams or
autonomously.
Strong attention to detail.
Desirable technician skills: MS365 Suite; Adobe Experience Manager
(AEM); and Google Analytics; Canva (or other design software) is a
plus.
Appointment to this position is subject to passing a mandatory check.
Ability to display appropriate behaviours in line with the position, RMIT
Values and RMIT Leadership Model.
For full details of the accountability, please refer to the Job Description.
HOW TO APPLY
To be considered for this role, it is mandatory to submit both a resume and a
cover letter. Please click on the 'Apply' link provided in this Job Ads to
initiate the application process.
Applications will be reviewed on a rolling basis, and the University reserves
the right to appoint prior to the closing date.
Compliance Requirements
All academic appointments at RMIT Vietnam must meet University and local
regulatory requirements, including English proficiency, background checks, and
(for international candidates) eligibility for a work permit.
English is the language of teaching and communication at RMIT Vietnam. For
this role, the minimum requirement is IELTS (General) with a score of at
least 6.0 (or equivalent, as outlined in the Recruitment, Selection and
Onboarding Guidelines).
Further guidance will be provided during the recruitment process.
RMIT UNIVERSITY COMMITMENT
RMIT is committed to the rights of students and staff to be safe, respected,
valued, and treated as equal in their place of study and work. All staff are
expected to share this commitment and contribute to a safer community. While
carrying out their role, staff are in a position of trust with students. Staff
have a duty of care to report wellbeing concerns about students through the
designated channels and uphold the code of conduct. RMIT Vietnam expects all
staff members to comply with its Code of Conduct, policies and procedures,
which relate to legal and regulatory requirements and our ways of working.
IMPORTANT NOTICE:
Please ensure that your application is submitted through our Workday
system on the RMIT Careers page. We do not accept applications through
other means.
RMIT Vietnam will never request any fees or payments during the
application process. Be vigilant about scams asking for payment to apply.
For any questions or support, feel free to reach out to our Talent
Acquisition team at [email protected]
Applications Close:
9 thg 9 2026 11.59 pm
RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT
Vietnam is creating an innovative research, teaching and learning culture. We
are committed to providing internationally recognised high-quality education
and professional training for our students, clients and members of the
community. As an internationally recognised Australian university based in
Asia, RMIT Vietnam is assisting in the development of human resources
capability in Vietnam and the region.
https: // www. rmit.edu.vn/about-us
